SHIPPING METHODS

Our orders are shipped and delivered on business days Monday through Friday. Our standard shipping carrier is CaribCBD. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply.

We deliver right to your doorstep, within 5 business days.


If you wish to unsubscribe from our Customer Registry, you may edit your profile under Your Account or simply click the unsubscribe link at the bottom of an email we have sent you.



ORDER STATUS

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) M-Th and 11am EST Friday will not be processed until the next business day.

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at +59995252389 or email us at Customer Service and we would be happy to assist you.



CHANGE SUBMITTED ORDERS

If you need to change an order you have already placed, please contact a CaribCBD's Customer Representative at +59995252389 or email us at Customer Service and select the subject "My Order" and topic "Can I Change My Order?". To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your needs.



REPORT ORDER PROBLEM

If your order is missing a product, contains a damaged item, or other concern, please contact a CaribCBD's at +59995252389 or email us at Customer Service. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.



INTERNATIONAL SHIPPING

We regret that currently, we do not ship outside the Caribbean and South America for orders placed at www.caribcbd.com. For shipments to countries not listed in our CaribCBD's International Retail Locator, we invite you to use our CaribCBD's by Mail service by telephoning +59995252389 or sending an email to support@caribcbd.com.